Job Description
**Employment Type:**
Full time
**Shift:**
Day Shift
**Description:**
**Position Purpose:**
The Customer Service Technician delivers, sets up, teaches use and safety and maintains home medical equipment.
**What you will do:**
+ Schedules deliveries with customers and makes phone calls prior to delivery.
+ Prepares equipment/supplies for delivery toclientby making sure it is complete and in safe and proper working order prior to leaving warehouse and home.
+ Delivers equipment/supplies to client's place of residence and in-house, sets up equipmentand teaches useaccording to MercyOne North IowaHomeMedical Equipment'spolicy, manufacturer's instructions, and provides exceptional service.
+ Communicates to client pertinent MercyOne Home Medical Equipmentservices and billing information.
+ Completes all documentation (such as sales orders, equipment checklist) andsubmitswithin 24 hours of delivery. Enter...
Full time
**Shift:**
Day Shift
**Description:**
**Position Purpose:**
The Customer Service Technician delivers, sets up, teaches use and safety and maintains home medical equipment.
**What you will do:**
+ Schedules deliveries with customers and makes phone calls prior to delivery.
+ Prepares equipment/supplies for delivery toclientby making sure it is complete and in safe and proper working order prior to leaving warehouse and home.
+ Delivers equipment/supplies to client's place of residence and in-house, sets up equipmentand teaches useaccording to MercyOne North IowaHomeMedical Equipment'spolicy, manufacturer's instructions, and provides exceptional service.
+ Communicates to client pertinent MercyOne Home Medical Equipmentservices and billing information.
+ Completes all documentation (such as sales orders, equipment checklist) andsubmitswithin 24 hours of delivery. Enter...
Ready to Apply?
Submit your application today and join our talented team at Trinity Health.
Submit ApplicationJob Details
- Location Mason City, IA
- Job Type Full-time
- Category other-general
- Posted Date July 04, 2026
- Application Deadline July 09, 2026