Customer Service Technician - Clacton

Affinity Water
📍 Braintree, England, United Kingdom 💼 Full-time 🕒 Posted June 05, 2026

Job Description

A brilliant opportunity has arose to join Affinity Water as a Customer Service Technician (CST), in our Clacton area.

The Role:

As a Customer Service Technician, you will be part of a team that manages the operation of Affinity Water’s below ground network, ensuring that networks are stewarded, customers are served, and water quality is preserved at all times.

You’ll play a key role in serving our customers, providing a quality customer experience that meets customers’ expectations every time.

What you'll be doing:

  • Investigate, advise and report on enquiries within prescribed timescales, keeping customers informed throughout their journey with us.

  • Help to preserve our water quality by ensuring all works are delivered within regulatory and company standards.

  • Help to steward our networks, planning and executing network isolation's to facilitate planned and reactive works, i...

  • Ready to Apply?

    Submit your application today and join our talented team at Affinity Water.

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    Job Details

    • Location Braintree, England
    • Job Type Full-time
    • Category Other Installation, Maintenance, and Repair Occupations
    • Posted Date June 05, 2026
    • Application Deadline July 15, 2026