Customer Service

**About Us**:We operate with a singular guiding principle: helping eCommerce brands scale through technology-driven fulfillment solutions that enable entrepreneurs to stress less and grow more.With over 2,000 team members across 12 state-of-the-art facilities in the US, Canada, Mexico, and Europe, we are America's fastest-growing third-party logistics provider (3PL) for DTC, B2B, and retail fulfillment.We specialize in facilitating sustained growth for eCommerce brands of all sizes and industries.
**Who We're Looking For**:**Bonus Points**:- Experience in import-export processes (IMMEX)- Strong people skills- Reliable transportation**Key Responsibilities**:- **Client Onboarding**: Meet with new accounts to facilitate onboarding and establish strong, ongoing working relationships.
- **Client Support**: Provide white glove service to assigned clients, maintaining relationships through proactive weekly or biweekly meetings to address any concerns or issues.
- **Import/Expor...

Ready to Apply?

Submit your application today and join our talented team at Naps Mexico.