Customer Service Team Lead/Manager

Hands-on role with real system and process impact Lead and grow a national customer service team Long-term stability with future leadership progression

Neerabup, WA | Australian owned national manufacturer

An Australian owned and operated manufacturer producing engineered timber products locally and distributing nationally, with all customer service teams based onsite in Australia and working closely with production and logistics.
They operate in a fast-paced, product-led environment, supplying directly to businesses across the building and construction sector, with a strong focus on service, reliability and next-day delivery.

Position Purpose
This is an ideal opportunity for a mid-career customer service leader seeking long-term stability and growth, combining hands-on leadership with the chance to build and develop a national team, improve systems and processes alongside IT, and progress into broader operations leadership...

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