Customer Service Team Leader

Customer Service Team Leader

Uxbridge/Hybrid

£38k to £42k (salary negotiable depending on experience)

An exciting opportunity has arisen for an experienced customer service professional to lead a high-performing support team. This role will suit someone who is passionate about delivering outstanding customer experiences, developing people, and driving operational improvements.

You will play a key role in ensuring customers receive efficient and effective support while creating an environment where team members can thrive and achieve their full potential.

Key Duties

Delivering an Outstanding Customer Experience

Act as a senior point of contact for customer enquiries, ensuring issues are resolved efficiently and professionally.
Handle complex customer cases and escalations, delivering positive outcomes.
Monitor customer feedback and identify opportunities to enhance service standards.
Promote a customer-first culture, ensuring qua...

Ready to Apply?

Submit your application today and join our talented team at Uxbridge Employment Agency.

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