Customer Service Support Representative

Overview

Join Sharp Business Systems (SBS) as a Customer Service Support Representative (CSSR), where you'll use your strong customer service skills to handle a variety of customer inquiries and issues. This role is crucial for ensuring customer satisfaction by efficiently managing service and supply billing questions, demonstrating your understanding of customer service principles, and supporting our diverse customer base.

Responsibilities

• Responsible for the timely and accurate processing of supply orders and service call issues over the phone and through email communications
• Supports SBS customers with product-related questions and concerns
• Responsible for customer service support issues including billing, order status and customer inquiries
• Applies general query skills to determine reason for call in order to route the problem to the appropriate party
• Learns intermediate ...

Ready to Apply?

Submit your application today and join our talented team at Sharp Business USA.