Customer Service Support

Job Description:
Job Title: Customer Support Specialist (Temporary)
Working Hours: Monday – Friday, Full Time
Pay Rate: £15.90 per hour
Location: Burgess Hill
FRS is delighted to be supporting our client who are seeking a Temporary Customer Support Specialist to join their team.
Experience and Qualifications:
* Deliver internal support for consumables sales, ensuring smooth operations and customer satisfaction.
* Manage a global portfolio of customers, overseeing the entire order lifecycle from receipt to payment and ensuring service commitments are met.
* Respond to customer inquiries related to spare parts and proactively resolve any delivery-related challenges.
* Administer and maintain supplier and customer data relevant to the delivery of spare parts, provisioning items, and associated services.
* Handle the entry, tracking, coordination, and monitoring of customer materials, delivery schedules, and returns.
* Ensure prompt and accur...

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