Customer Service Supervisor

Customer Service Supervisor  

Location: Fort Worth, TX

Employment Type: Full-Time 

Serenity Healthcare is expanding, and we're building out our member support leadership team. We're looking for a Customer Service Supervisor who knows how to run a high-performing call floor — someone who leads from the front, develops their team daily, and doesn't let standards slip when things get busy. If your background is in call center operations, you already speak our language. 

Your Day-to-Day 

• Oversee a team of employees handling high-volume inbound and outbound calls 

• Deliver consistent, specific coaching that moves performance metrics in the right direction 

• Review call recordings and CRM reports to spot...

Ready to Apply?

Submit your application today and join our talented team at Serenity Mental Health Centers.