Customer Service Supervisor

## Supervisor, Customer ServiceApplylocations:
Coslada, Spaintime type:
Full timeposted on:
Posted 9 Days Agojob requisition id:
R-20027Role Summary: As a service supervisor you are responsible for the management of all operational aspects and for the profit and loss account for a site. You will also be responsible for expanding and exploiting the service potential as well as ensuring and increasing customer satisfaction.Responsibilities & Requirements:- Management of a team- Ensuring and optimizing the operational KPIs- Support of existing customers and acquisition of new customers in coordination with the sales department- Conducting sales talks and concluding orders and service contracts- Monitoring and responsibility of the profit and loss account for a site- Optimization and continuous improvement of process flows in the service department- Initiation of projects to increase efficiency- Active participation in the development and implementation of innovative se...

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