Customer Service Specialists

Customer Service Specialist

Company: Ultimate Staffing (Roth Staffing Companies)

Location: Remote (High-volume setting)

Overview

The Customer Service Specialist focuses on understanding and fulfilling customer needs while building and maintaining strong relationships.

Primary Responsibilities

• Handle incoming calls, emails, and faxes from customers with professionalism and care.
• Provide precise information to potential clients regarding services and pricing options.
• Investigate and resolve customer inquiries promptly.
• Set up new accounts and manage order entries efficiently.
• Keep accurate records of interactions, noting actions and outcomes in the database.
• Determine when escalation is necessary and transfer calls accordingly.

Core Skills

• Ability to work independently while managing multiple tasks.
• Strong communication sk...

Ready to Apply?

Submit your application today and join our talented team at Kanz.