Customer Service Specialist with German

Michael Page
📍 Wrocław, Lower Silesian Voivodeship, Poland 💼 Full-time 🕒 Posted June 14, 2026

Job Description


  • Serve as the primary (multichannel) point of contact for German-speaking clients, addressing their inquiries and concerns in a timely manner.

  • Processing and managing customer orders in line with the company's procedures

  • Entering and maintaining order data in ERP/CRM systems (Excel, MS Dynamics)

  • Coordinating order fulfilment with internal teams (Production, Logistics, Planning, Customer Service)

  • Tracking order status and monitoring delivery timelines

  • Preparing order‑related documentation, reports, and summaries

  • Supporting internal and external stakeholders with relevant information

  • Identifying and resolving delivery or order‑related issues

Flexible working hours (one timezone/shift) & hybrid work model (50/50)Candidates without prior experience are welcome.

A successful Customer Service Specialist within an Order Management team should have:


  • Fluent German...

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Job Details

  • Location Wrocław, Lower Silesian Voivodeship
  • Job Type Full-time
  • Category Information and Record Clerks
  • Posted Date June 14, 2026
  • Application Deadline July 24, 2026