Customer Service Specialist

About UsAt DAUCH, we are a global automotive company focused on delivering innovative driveline solutions.
We partner with leading OEMs worldwide, contributing to efficiency, quality, and excellence across the supply chain.Role PurposeAct as the main point of contact with customers, ensuring high levels of satisfaction through demand management, volume analysis, and effective coordination with internal teams.Key ResponsibilitiesAnalyze customer volumes and generate demand forecastsIdentify demand fluctuations and trendsNegotiate changes in requirements with customers and validate internal impactEnsure on-time and in-full customer shipmentsMonitor and follow up on customer satisfactionCoordinate communication between customers and internal teams (production, quality, planning, etc.)RequirementsMinimum 5 years of experience in Customer Service or new launches within the automotive industryDirect experience working with OEM customers (mandatory)Bachelor's degree in Engineering, Int...

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