Customer Service Specialist (Swiss German Speaker / Schwyzertüütsch)

The Role:

Customer Service Specialist – Swiss German Speaker / Schwyzertüütsch

Office Based – Katowice

*** This Job Opportunity is only offered for candidates living and eligible to work in Poland.

Salary: 10.000 PLN Gross Monthly Salary + Bonus.

Client: BPO/Outsourcing Company.

Office Based – Katowice,PL

Job Description

As a Customer Service Specialist, you will respond to customer questions and concern.

Detailed Duties and Responsibilities

• Maintain reliable attendance, complete required training, and consistently meet performance expectations.
• Building a good relationship with the customer.
• Contacting customers via phone, email, or chat in Swiss German.
• Ensure timely responses to inquiries in alignment with service level agreements (SLAs).
• Respond to customer questions and con...

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