Customer Service Specialist

TEKsystems is supporting a client actively hiring for customer service specialists for a hybrid role in Swedesboro, NJ. This position will interact with customers in a call center environment and process their prescription orders. Applicants with strong customer service skills and eager to work for a great company environment are encouraged to apply. Please note that you must be available to work an evening shift, 11:30am-8pm.
Description

+ Provide strong communication and empathy to customers

+ Efficiently navigate systems to provide service in a timely fashion

+ Ability to critically think and react to different customer situations

+ Ability to interact with team members across different departments

+ Maintain a positive and professional attitude

Qualifications

+ Strong customer service and communication skills

+ Data entry and administration skills

+ Prior call center experience preferred

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