Customer Service Specialist (Supply Chain)

Job Description
Position Overview
A global manufacturer client of Insight Global that's in the flavor and fragrance industry is seeking two Customer Service Specialists to support its growing supply chain and operations team. This is a direct hire opportunity ideal for candidates who enjoy being at the center of order management, customer communication, and cross functional coordination. This role serves as a key liaison between customers, sales, supply chain, and operations ensuring orders are planned, scheduled, and delivered accurately and on time across both import and export workflows.

Key Responsibilities
• Manage end to end order processing and order management, from entry through delivery
• Serve as the primary point of contact for customer communication, order status updates, and issue resolution
• Coordinate closely with sales, supply chain, operations, planning, scheduling, shipping, quality, and purchasing teams
• Handle both import and export ord...

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