Customer Service Specialist Portugal

Terumo

📍 Portugal, Portugal, Portugal 💼 Full-time 🕒 Posted July 02, 2026

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Job Description

Job Summary

As a Customer Service Specialist, you are responsible for managing the end-to-end order-to-cash process and delivering an excellent customer experience across your region.
This role requires an experienced professional who acts as a subject matter expert within the team, contributing to process optimization, service excellence, and business results. You will build strong partnerships with customers and internal stakeholders while driving efficiency and continuous improvement in all operational flows.
Job Responsibilities

Order-to-Cash Ownership
Manage the full order-to-cash cycle: order entry, delivery follow-up, invoicing, and customer master data

Ensure accurate and timely processing of orders and invoices

Monitor order progress and proactively resolve issues (e.g. delays, discrepancies, stock availability)

Work with SAP and EDI systems for effi...
            

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Job Details

Location Portugal, Portugal
Job Type Full-time
Category Information and Record Clerks
Posted Date July 02, 2026
Application Deadline August 11, 2026