Customer Service Specialist

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time

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Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

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Description

• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Provide product or service information to customers and resolve any issues they may have.
• Document customer interactions and maintain accurate records of conversations.
• Collaborate with team members to improve service processes and enhance the customer experience.
• Conduct follow-ups to ensure customer satisfaction and retention.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 1-3 years of experie...

Ready to Apply?

Submit your application today and join our talented team at Gratitude Philippines.