Customer Service Specialist (KL) (Ref: MO1)

AGENSI PEKERJAAN LINE RECRUITS SDN BHD
📍 Mid Valley, Federal Territory of Kuala Lumpur, Malaysia 💼 Full-time 🕒 Posted July 02, 2026

Job Description


Job Responsibilities

  • On time respond to customer's inquiries (Quotation, Document, etc).
  • Handle customer’s order, schedule, delivery confirmation and follow up.
  • Manage concerned document such as airway bill, invoice, packing list, custom form.
  • Able to resolve customer interactions, transactions, comment, and complaints.
  • To coordinate between internal (product specification, documentation, QA issue, etc) and external parties – Manufacturer or warehouse with customer in order to manage the sufficient stock.
  • To understand customer situation to foresee customer's demand for preparing and adjusting the handling according to it.
  • Able to negotiate with internal and external team via phone, email, or face to face meeting with all parties and customer.
  • To support a variety of inquiry such as product specification, promotion status, documentation by working with internal cou...
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    Job Details

    • Location Mid Valley, Federal Territory of Kuala Lumpur
    • Job Type Full-time
    • Category Information and Record Clerks
    • Posted Date July 02, 2026
    • Application Deadline August 11, 2026