Customer Service Specialist

Perfetti Van Melle

📍 İstanbul, İstanbul, Turkey 💼 Full-time 🕒 Posted March 02, 2026

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Job Description

WHAT YOU WILL DO

Managing customer orders for the assigned export region, including order entry, production and stock follow-up, export processes, and shipment execution,

Coordinating shipments to ensure on-time delivery and minimizing warehouse waiting time,

Preparing export invoices accurately and sharing shipment-related information with relevant internal stakeholders,

Communicating product information, pricing updates, and shipment details to customers,

Recording and invoicing export-related costs, including customs clearance and sample shipments.
OUR PERFECT CANDIDATE
Bachelor’s degree,

Minimum 2-3 years of relevant work experience in customer service field,

Strong command of MS Office applications (especially advanced MS Excel skills),

Experience as a Sap Key User is preferred,

Good level of written and spoken Engl...

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Job Details

Location İstanbul, İstanbul
Job Type Full-time
Category Information and Record Clerks
Posted Date March 02, 2026
Application Deadline April 11, 2026