Customer Service Specialist II

Ace Hardware Corporation
📍 Wilton, New York, United States 💼 Full time 🕒 Posted June 19, 2026

Job Description

Description

:

Customer Service Representative 

Monday - Friday 8:00 am - 4:30 pm

OR

Tuesday - Friday 6:00 am - 4:30 pm

What You’ll Do 

  • Receives telephone inquiries from retailers regarding order status, adjustments, stock on hand, etc. 

  • Retrieves retailer information, stock status information, status of purchase orders, make changes to purchase orders, etc. 

  • Follows up on inquiries by checking computer programs for delivery information. 

  • Works closely with shipping and traffic departments regarding delivery status. 

  • Checks with credit department concerning credit status of retailers upon receipt of rush orders.

  • Maintains files of active orders and post activity such as change notices, scheduling changes, partial shipments and credit adjustments. 

  • Prepares paperwork for accounting department for credits and...

  • Ready to Apply?

    Submit your application today and join our talented team at Ace Hardware Corporation.

    Submit Application

    Job Details

    • Location Wilton, New York
    • Job Type Full time
    • Category Information and Record Clerks
    • Posted Date June 19, 2026
    • Application Deadline July 29, 2026