Customer Service Specialist I

**Work Schedule**

Standard (Mon-Fri)

**Environmental Conditions**

Office

**Job Description**

**POSITION OVERVIEW:**

The Customer Service Specialist I is part of a multi-cultural team and enjoys working in an international setting, whereby a wide range of administrative duties have to be fulfilled. The team provides internal support to Thermo Fisher partners and the field engineering team and delivers professional service and excellence in a high-volume diverse back-office environment.

**MAJOR AREAS OF RESPONSIBILITY:**

• Train team members for all processes / systems what the team is applying on a daily basis.

• Provide expertise, mentorship and support to colleagues.

• Databases update and maintenance.

• Create training materials - document all required info as per instructions.

• Strengthen, cherish intercompany relations and communications with internal and external

c...

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