Customer Service Specialist

• Create and send quotes to our clients in a timely and professional manner.
• Enter and track purchase orders received daily.
• Ship and subsequently invoice all approved orders for which inventory is available.
• Generate credit and debit memo requests, as well as process returns.
• Follow up on all types of requests received via email and telephone.

• a) Education: Bachelor’s degree in business administration or economics.
• b) Specialization: N/A.
• c) Experience: Minimum of two years in customer service, order tracking, and resolving inquiries.

• d) Skills:
  • Proficiency with an ERP system (preferably SAP)
  • Intermediate to Advanced English
  • Organized
  • Attention to detail
  • Strong communication and negotiation skills with customers
  ...

Ready to Apply?

Submit your application today and join our talented team at Freudenberg Group.