Job Description
TEKsystems is currently supporting a client in NJ for a Customer Support Specialist. This role will be supporting customer account orders and product information to maintain a high quality customer experience. Applicants with a technical aptitude and customer support skills are encouraged to apply.
Description
+ Accept new orders, reorders, or issues- majority of orders are over email
+ Assist customers who ordered products with any questions, updates, follow ups
+ Assisting customer with installing, operating and commissioning new products and troubleshooting parts/equipment issues over the phone
+ Work with the engineering department to ensure communication in meeting customers' needs when issues are escalated.
+ Work with production department to coordinate the release of orders, expediting, and checking for parts shortages and coordinating the arrival of purchased parts
+ Work with inventory and purchasing departments coordin...
Description
+ Accept new orders, reorders, or issues- majority of orders are over email
+ Assist customers who ordered products with any questions, updates, follow ups
+ Assisting customer with installing, operating and commissioning new products and troubleshooting parts/equipment issues over the phone
+ Work with the engineering department to ensure communication in meeting customers' needs when issues are escalated.
+ Work with production department to coordinate the release of orders, expediting, and checking for parts shortages and coordinating the arrival of purchased parts
+ Work with inventory and purchasing departments coordin...
Ready to Apply?
Submit your application today and join our talented team at TEKsystems.
Submit ApplicationJob Details
- Location BRIDGEPORT, NJ
- Job Type Full-time
- Category other-general
- Posted Date July 26, 2026
- Application Deadline July 31, 2026