Job Description
Be part of CommBank's Aftercare team as a Customer Service Specialist. This role focuses on commercial loans and requires strong attention to detail alongside delivering exceptional customer service.
The Customer Service Specialist will handle post-settlement tasks for commercial lending products within CommBank’s Business Banking Operations. You will support various stakeholders, manage customer inquiries, and contribute to process improvements while ensuring a high quality of service. Key aspects of the role include responding to complaints and managing high-volume aftercare requests efficiently.
Key Responsibilities:
• Provide superior internal and external customer service
• Manage customer and stakeholder enquiries effectively
• Identify opportunities to enhance team processes
• Undertake investigations on customer requests
• Complete administrative tasks as needed
Requirements:
• Experience in business or commercial banking processes
• Strong knowled...
The Customer Service Specialist will handle post-settlement tasks for commercial lending products within CommBank’s Business Banking Operations. You will support various stakeholders, manage customer inquiries, and contribute to process improvements while ensuring a high quality of service. Key aspects of the role include responding to complaints and managing high-volume aftercare requests efficiently.
Key Responsibilities:
• Provide superior internal and external customer service
• Manage customer and stakeholder enquiries effectively
• Identify opportunities to enhance team processes
• Undertake investigations on customer requests
• Complete administrative tasks as needed
Requirements:
• Experience in business or commercial banking processes
• Strong knowled...
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Submit ApplicationJob Details
- Location sebringville, on
- Job Type Full-time
- Category Other-General
- Posted Date June 19, 2026
- Application Deadline July 29, 2026