Customer Service Specialist (63)

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal‑management technologies that improve the efficiency and performance of vehicles with both conventional and alternative‑energy powertrains. Serving two primary markets – passenger vehicle and commercial truck – Dana provides the world’s original‑equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.

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Purpose

The EU Customer Support Staff role is responsible for exceeding customer expectations by promptly responding to incoming inquiries, proactively analyzing customer needs, and performing investigations to determine root causes and drive process improvements.

Primary Duties And Responsibilities

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