Customer Service Spare Parts Coordinator

The Spare Parts Coordinator will be responsible to assist customer with serac spare parts orders. Driving and coordinate the spare parts and service sale to customer with continue follow up from delivery, purchasing and other team members.

Main Tasks

• Provide essential administrative assistance to the after-sales team, including quotations preparation, order processing, delivery arrangement, preparing invoices and other associated paperwork required for the supply of parts and labor to our customers.
• Liaise by telephone, MS Teams and email between the various international offices of our company and our supply partners at both a technical and administrative level.
• Maintaining customer records and adherence to new ISO SOPs & Part delivery follow up.
• Follow up payment and accounts receivables with the customer.
• Act as a point of contact for clients, addressing inquiries, resolving issues, and ensuring customer satisfaction.

Ready to Apply?

Submit your application today and join our talented team at Serac.

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