Customer Service & Scheduling Supervisor.

ZF Group

📍 Marshall, Illinois, United States 💼 Full-time 🕒 Posted June 07, 2026

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Job Description

Description
About the Team

Supervise production schedulers and customer service staff to ensure accurate planning and scheduling. 
What you can look forward to as Customer Service & Scheduling Supervisor:
Interface with customers regarding shipment and delivery information.

Supervises and coordinates activities of workers engaged in customer service activities.

Responsible for direct supervision of the customer service team, including the creation of work schedules according to budgets and workloads.

Report the customer issues affecting delivery metrics to internal management.

Maintain SAP data relevant to production scheduling (scheduling agreements, master data, etc.)

Interact with internal and external customers to aid in the resolution of issues.

Assist in SIOP process as required.

Occasional travel for customers requires business confere...

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Job Details

Location Marshall, Illinois
Job Type Full-time
Category Supervisors of Office and Administrative Support Workers
Posted Date June 07, 2026
Application Deadline July 17, 2026