Customer Service / Sales Representative

Sales / Customer Service Representative
Based in WF6 (Wakefield)
Hours: 8am to 5pm – Monday to Friday
Salary: £26,436 per annum

Our client is a manufacturer of domestic appliances, supplying both trade customers and the general public through their website, eBay and Amazon. They are looking for a Sales / Customer Service Representative to provide excellent customer support and assist with sales enquiries, orders and after-sales service.

Key Responsibilities:

* Handling customer enquiries via phone and email

* Processing sales orders and supporting order dispatch

* Assisting customers with delivery queries and after-sales support

* Managing complaints and resolving issues efficiently

* Liaising with warehouse staff and delivery carriers

* Supporting account managers and general office administration

* Providing product advice and identifying upselling opportunities

Skills & Experience:

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