Customer Service Representatives

Madison Recruitment
📍 Whanganui, Manawatu-Wanganui, New Zealand 💼 Full Time ,Temporary 🕒 Posted July 01, 2026

Job Description

Customer Service Representative

Are you a confident customer service professional looking for your next opportunity in the public sector? We are seeking Customer Service superstars to support a busy government agency within a high‑volume inbound contact centre environment in Palmerston North.

This opportunity is ideal for people who thrive in fast‑paced settings, enjoy helping others, and remain calm under pressure. The contract offers long‑term stability with strong potential for extension or permanent opportunities.

What You’ll Be Doing

  • Answering inbound phone calls from members of the public
  • Providing accurate information and resolving customer queries
  • Logging information into internal systems
  • Managing customer interactions with professionalism and empathy
  • Navigating multiple systems in a fast‑paced environment
  • Escalating complex matters to the appropriate teams
  • What We’re Looking For...

    Ready to Apply?

    Submit your application today and join our talented team at Madison Recruitment.

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    Job Details

    • Location Whanganui, Manawatu-Wanganui
    • Job Type Full Time ,Temporary
    • Category Information and Record Clerks
    • Posted Date July 01, 2026
    • Application Deadline August 10, 2026