Customer Service Representative

Customer Service Representative

Full-Time, Permanent

Location

BC, AB, SK

Graymont is seeking a Customer Service Representative to ensure exceptional customer experiences through effective coordination and communication. Reporting to the Customer Service Manager, the role involves supporting customer relationships, processing orders accurately, maintaining records in Salesforce, coordinating with internal teams, and collaborating with sales and plant operations to ensure timely delivery. The CSR will also address customer concerns and contribute to ongoing service improvements, demonstrating strong customer relationship skills and a proactive attitude.

Responsibilities

• Customer Engagement: Act as the primary contact for customers, ensuring strong relationships and responsive support.
• Cross-Functional Communication: Coordinate between customers, sales, invoicing, plant operations, and logistics to ensure smooth i...

Ready to Apply?

Submit your application today and join our talented team at Graymont.