Customer Service Representative with French (387538)

ArcelorMittal
📍 Kraków, Lesser Poland Voivodeship, Poland 💼 Full-time 🕒 Posted June 25, 2026

Job Description

Responsibilities



  • Act as the main contact for customers and manage daily communication.

  • Manage the full order cycle from order entry to delivery in SAP.

  • Monitor orders, shipments, stock levels, and delivery performance.

  • Handle order deviations, urgent requests, and service issues.

  • Cooperate with sales, supply chain, and production teams.

  • Monitor customer credit limits and report risks or disputes.

  • Proactively anticipate customer needs and prevent service issues.

     


Requirements 



  • Experience in customer service, logistics, or order management.

  • Good knowledge of SAP and MS Office tools (especially Excel).

  • Strong organizational and problem-solving skills.

  • Customer-oriented mindset and attention to detail.

  • Fluent in English and French.

  • Ab...

Ready to Apply?

Submit your application today and join our talented team at ArcelorMittal.

Submit Application

Job Details

  • Location Kraków, Lesser Poland Voivodeship
  • Job Type Full-time
  • Category Information and Record Clerks
  • Posted Date June 25, 2026
  • Application Deadline August 04, 2026