Customer Service Representative

This part‑time position requires 18–30 hours per week with an hourly rate of £12.75.

Responsibilities

• Welcoming customers with a friendly face
• Processing bets and assisting with customer queries
• Helping customers by demonstrating how to use betting terminals
• Building relationships with customers and providing excellent customer service
• Championing safer gambling at all times
• Supporting managers with shop displays and opening/closing activities as required

Working Patterns

Stores operate between 8am and 10pm, Monday to Sunday. Shifts are scheduled on a rota basis and may change; they include evenings and weekends.

Benefits

• Annual pay review and performance bonus scheme
• 28 days holiday pro‑rata, plus an extra paid day for your birthday
• Employer matched pension contributions up to 4%
• Discounts at high‑street shops, cinemas and holidays
• Tra...

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