Customer Service Representative

Description We are looking for dependable Customer Service Representatives to support a manufacturing organization in West Middlesex, Pennsylvania. This Long-term Contract position is ideal for professionals who enjoy helping customers, managing order-related inquiries, and delivering responsive service in a fast-paced environment. The role is primarily remote, with onsite training during the first 2–4 weeks and a required in-office schedule each Thursday after training is completed. Candidates should be prepared to start quickly and work a consistent Monday through Friday schedule.

Responsibilities:
• Handle incoming customer calls and respond to questions with professionalism, accuracy, and a service-focused approach.
• Enter and update customer orders in internal systems while maintaining careful attention to detail.
• Assist customers with order status requests, product-related questions, and general account support.
• Make outbound calls as needed to clarify o...

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