Customer Service Representative

Description
We are looking for a dependable Customer Service Representative to support insurance-related customer interactions for a financial company Robert Half works with. This will be a REMOTE role, but the candidate MUST sit out of the DES MOINES area. This Long-term Contract opportunity is ideal for someone who can manage several systems at once, maintain accurate records, and deliver attentive service across phone and email channels. The right candidate will be comfortable handling both incoming and outgoing communication while researching and updating policy information with a high level of accuracy.


Responsibilities:

• Respond to incoming customer inquiries and place outbound follow-up calls to provide timely assistance and updates.

• Review, research, and update insurance-related information across multiple computer applications while maintaining accuracy in every transaction.

• Enter customer and policy details into internal syst...

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