Customer Service Representative

TEKsystems
📍 Warren, Michigan, United States 💼 Contractor 🕒 Posted July 02, 2026

Job Description

Job Title: Customer Service Representative

Job Description

This role serves as a Universal Advisor, responsible for managing day-to-day interactions with customers across multiple communication channels. You will provide high-touch, luxury-level customer support while collaborating closely with team leaders, dealership personnel, field organizations, brand quality teams, and other internal partners. Your mission is to deliver a seamless, premium customer experience by resolving customer concerns, supporting vehicle connectivity and technology questions, and handling case management from start to finish with empathy, professionalism, and precision.

Responsibilities

  • Create and support a team culture that places the luxury customer at the center of every interaction while delivering operational excellence and contributing to an engaging, vibrant workplace.
  • Handle customer cases in a timely manner, proactively seeking appropriate an...
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    Job Details

    • Location Warren, Michigan
    • Job Type Contractor
    • Category Information and Record Clerks
    • Posted Date July 02, 2026
    • Application Deadline August 11, 2026