Job Description
Job Title: Customer Service Representative
Job Description
This role serves as a Universal Advisor, responsible for managing day-to-day interactions with customers across multiple communication channels. You will provide high-touch, luxury-level customer support while collaborating closely with team leaders, dealership personnel, field organizations, brand quality teams, and other internal partners. Your mission is to deliver a seamless, premium customer experience by resolving customer concerns, supporting vehicle connectivity and technology questions, and handling case management from start to finish with empathy, professionalism, and precision.
Responsibilities
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- Location Warren, Michigan
- Job Type Contractor
- Category Information and Record Clerks
- Posted Date July 02, 2026
- Application Deadline August 11, 2026