CUSTOMER SERVICE REPRESENTATIVE

Customer Service Representative

This role will be mostly office based, performing general order administration and customer service duties for both retail and trade customers.

Typical Tasks

• Respond to customer queries received via email & telephone
• Follow up new enquiries
• Provide customer service and pre‑sales advice to retail customers
• Place orders with trade suppliers
• Conduct research to provide answers for customers to resolve issues
• Develop and maintain good product knowledge, using our training facilities to learn more about the products sold

Essential Requirements

• Ability and commitment to deliver excellent customer service
• Strong communication skills, both written and verbal
• Competent IT skills, including Word, Excel and Outlook
• Ability to work to deadlines and under pressure
• Confident, polite telephone manner

Ready to Apply?

Submit your application today and join our talented team at Ski Bartlett.

Submit Application