Customer Service Representative U.S.-based only

We're seeking customer service representatives who are enthusiastic about challenges, prioritize guest satisfaction above all else, and are committed to delivering exceptional service.

Candidate must be eligible to work in the USA

Responsibilities:

As a customer service representative, you will be responsible for:

• Engaging with customers, documenting and providing advice on customer needs using our established workflow. Coordinate and dispatch work orders to stores as needed.
• Advising on services that align with customer needs and preferences.
• Addressing customer inquiries regarding service outcomes, providing detailed explanations and recommendations to maximize customer satisfaction.
• Managing and maintaining accurate records of customer interactions, sales activities, and service appointments using our CRM system.
• Communicating updates to customers regarding changes in service timelines read...

Ready to Apply?

Submit your application today and join our talented team at Confidential.