Customer Service Representative Travel (Remote)

About the Role

We are looking for a Customer Service Representative — Travel to support clients throughout their vacation planning and booking process. In this role, you will be the primary point of contact for travelers—answering questions, handling updates, providing information, and ensuring each client enjoys a smooth, stress‑free experience from start to finish.

At HB Travels Agency USA, we focus on delivering personalized, reliable service to travelers nationwide.

Key Responsibilities

• Respond to customer inquiries via email, phone, and messaging platforms in a timely, professional manner.
• Assist clients with travel planning, booking changes, cancellations, and special accommodation requests.
• Provide accurate and current information regarding destinations, travel requirements, and agency procedures.
• Maintain organized client records and ensure smooth communication throughout the booking process. ...

Ready to Apply?

Submit your application today and join our talented team at HB Travels.