Customer Service Representative

Job Overview



We are looking for Customer Service Representatives who can deliver excellent support to clients during peak service periods. This role involves handling inquiries, providing accurate information, and ensuring a positive customer experience. Ideal candidates are detail‑oriented, professional, and comfortable working in a fast‑paced environment.



Key Responsibilities



Handle inbound calls, emails, or chat inquiries from customers regarding benefits, enrollment, account details, or service concerns.

Provide clear, accurate, and timely information to customers while maintaining a high level of professionalism.

Assist customers with troubleshooting issues, navigating systems, and completing required processes.

Document all interactions accurately in the system and follow established workflows.

Escalate complex issues to team leads or support teams when necessary.

Meet performance metrics such as qual...

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Submit your application today and join our talented team at Comrise-Risewave.

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