Customer Service Representative

Robert Half Office Team
📍 Syracuse, NY, United States 💼 Full-time 🕒 Posted June 14, 2026

Job Description

Description
We are seeking a reliable and customer-focused Customer Service Representative to join our team. This role is responsible for delivering exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive overall experience. The ideal candidate is a strong communicator, detail-oriented, and thrives in a fast-paced environment.


Key Responsibilities

+ Serve as the primary point of contact for customer inquiries via phone, email, or chat

+ Provide accurate information regarding products, services, and company policies

+ Resolve customer concerns in a timely and professional manner

+ Process orders, returns, and account updates as needed

+ Document customer interactions in internal systems

+ Collaborate with internal teams to address and escalate issues when necessary

+ Maintain a high level of professionalism and customer satisfaction




Req...

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Job Details

  • Location Syracuse, NY
  • Job Type Full-time
  • Category other-general
  • Posted Date June 14, 2026
  • Application Deadline June 25, 2026