Customer Service Representative

AMSOIL INC. has an exciting opportunity as a Customer Service Representative. As a Customer Service Representative, you will provide outstanding, friendly customer service while accurately and efficiently handling customer inquiries. This position reports in-office to the AMSOIL center in Superior, Wisconsin and has a core work schedule from Monday-Friday from 10:00am to 7:00pm. Core Responsibilities: - Provide outstanding customer service over the phone and through email - Accurately enter customer orders over the phone into online management system - Provide pricing information to customers as well as inform customers of new products and make suggestions - Work with distribution centers to document and resolve issues where customers receive damaged product or orders with missing or incorrect products - Contact customers to proactively renew expiring accounts, conduct recent order surveys, notify of product recalls, update contact information, and other customer service initiatives - ...

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