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Customer Service Representative

UniFirst Corporation
📍 Stratford, Connecticut, United States 💼 Full-time 🕒 Posted July 04, 2026
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Job Description

As a CSR, you are responsible for handling inbound/outbound customer inquiries through both phone and e-mail. You will be responsible for providing adequate customer service in a professional manner. Additionally, you will be responsible for tasks associated with customer support including, but not limited to, problem resolution, order entry and returns processing.

Responsibilities:

  • Handle inbound/outbound inquiries through both phone and e-mail in a professional and service-oriented manner
  • Excellent Data entry skills required
  • Handle and process customer returns into inventory
  • Troubleshoot and respond to customers in a timely manner
  • Be dependable and very flexible in an ever-changing environment
  • Provide coverage for the receptionist position on an intermittent basis
  • Prioritize and organize, be detail oriented, work as part of a team, and have a CAN-DO attitude
  • Will be required to work overtime as necessary

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    • Job Details

    • Location Stratford, Connecticut
    • Job Type Full-time
    • Category Information and Record Clerks
    • Posted Date July 04, 2026
    • Application Deadline August 13, 2026