Customer Service Representative - Second Shift

Description

Starting Salary: $22 / hour

Start Date: 9/14/2026

When there’s a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with their accounts including balance inquiries, basic maintenances, transfers, assistance with our online banking experience and more.

Primary responsibilities include

Our best colleagues have a customer-first mentality when answering inquiries by phone. As part of our dedicated team, you’ll create positive interactions with our customers every day, whether that’s delivering a memorable service experience, or helping to problem-solve an issue - they’ll want to tell friends or family about the service they received as a customer. As a Contact Center Specialist you will:

+ Field a variety of incoming customer calls to deliver high-quality solutions for our customers. Depending on the ...

Ready to Apply?

Submit your application today and join our talented team at Citizens.

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