Job Description
**About the role**
As a **Customer Service Representative** , you will make an impact by supporting internal clients with high‑quality service, ensuring accurate execution of operational processes, and contributing to continuous improvement initiatives. You will be a valued member of the **Customer Support & Operations** team and collaborate closely with sales, marketing, and other business partners.
**In this role, you will:**
+ Provide customer service support via email, phone, and ticketing platforms.
+ Act as a guardian and promoter of established policies, procedures, and timelines.
+ Serve as a facilitator for the sales force, marketing teams, and other internal stakeholders.
+ Support timely execution of tasks related to events, service delivery, data integrity across systems, and ad‑hoc or seasonal client needs.
+ Organize and maintain documentation for validation, auditing, and proc...
As a **Customer Service Representative** , you will make an impact by supporting internal clients with high‑quality service, ensuring accurate execution of operational processes, and contributing to continuous improvement initiatives. You will be a valued member of the **Customer Support & Operations** team and collaborate closely with sales, marketing, and other business partners.
**In this role, you will:**
+ Provide customer service support via email, phone, and ticketing platforms.
+ Act as a guardian and promoter of established policies, procedures, and timelines.
+ Serve as a facilitator for the sales force, marketing teams, and other internal stakeholders.
+ Support timely execution of tasks related to events, service delivery, data integrity across systems, and ad‑hoc or seasonal client needs.
+ Organize and maintain documentation for validation, auditing, and proc...
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Submit your application today and join our talented team at Cognizant.
Submit ApplicationJob Details
- Location Sao Paulo, Brazil
- Job Type Full-time
- Category other-general
- Posted Date March 01, 2026
- Application Deadline April 03, 2026