Customer Service Representative

Job Title: Data Entry and Order Administration SpecialistJob Description
This contract role focuses on high-volume order administration and customer service within a structured, process-driven environment in the life sciences sector. You will manage the full order lifecycle from receipt through fulfillment, handle customer inquiries across phone and email, and ensure accurate data entry into an order management system. This position is part of a large team onboarding initiative and offers the opportunity to contribute to products that support biological research worldwide.
Responsibilities

+ Process a high volume of daily customer orders accurately into a database or order management system, ensuring all details are complete and correct.

+ Manage the full order lifecycle from initial receipt through fulfillment, monitoring orders to ensure timely and accurate processing.

+ Identify, investigate, and resolve order discrepancies or issues quickly and accu...

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