Customer Service Representative

Customer Support & Order Management Associate (Entry Level)
Department: Performance Films
Company: Eastman
Position Type: Seasonal/Temporary (Potential for Full-Time Placement)
Position Overview
Eastman is seeking a detail-oriented and customer-focused Customer Support & Order Management Associate to join our Performance Films team. This role is responsible for coordinating key activities that support sales, service, and distribution operations for our domestic customers.
This is a high-visibility position that plays a critical role during our busy season. Strong performers may have opportunities to transition into full-time roles within other areas of the organization after peak season.
Key Responsibilities

+ Manage the full lifecycle of customer purchase orders, including order entry, processing, and invoicing

+ Respond to customer requests, inquiries, and complaints in a timely, professional manner

+ Analyze and manage inventory levels...

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