Customer Service Representative

• Greet customers warmly and assist them in selecting baked goods and other products.
• Take customer orders accurately, including special requests for cakes, pastries, or bulk orders.
• Provide information about the bakery’s products, ingredients, and promotions.
• Handle transactions using the point-of-sale (POS) system, ensuring accuracy in pricing and payment processing.
• Resolve customer complaints or issues professionally and promptly, escalating if necessary.
• Maintain a clean and organized counter and display area to ensure an inviting atmosphere.
• Monitor inventory levels and notify the management of low-stock items.
• Assist with packaging and labeling baked goods as needed.
• Provide delivery updates or pickup details for pre-ordered items.
• Promote loyalty programs or special offers

• High school diploma or equivalent; prior experience in customer service or retail is a plus.
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Ready to Apply?

Submit your application today and join our talented team at J.B.C.B Bakery.