Customer Service Representative

About The Role

Contract type: Permanent.

Hours: Full-time 35 hours per week.

Location: Reford, DN22.

Salary: £25,000, with progression to £25,500 once fully competent.

At Nottingham Building Society our talent acquisition approach is rooted in openness and inclusive hiring, so even if you don’t feel you tick every box, we’d still genuinely love to hear from you.

This role is based on site, giving you the chance to connect face‑to‑face with your team and customers every day.

Responsibilities

• Welcome customers to the branch, dealing with enquiries and supporting with transactions using our branch‑based systems whilst creating a strong customer first culture
• Deliver outstanding service in every customer interaction supporting a strong NPS and Trustpilot score
• Contribute to the growth and retention of savings balances within your branch and the Network through account opening, retention of maturities, ...

Ready to Apply?

Submit your application today and join our talented team at TheNottingham.