Customer Service Representative

Overview

On-site - Quezon City | 1-3 Yrs Exp | High/Senior High School | Full-time

Job Description

Customer Service Representative (CSR) responsibilities focused on client communication, order endorsement and branch coordination, and collaboration with the E-Commerce team. This role excludes content creation and product posting, which are handled by the E-Commerce Associate.

Responsibilities

• Respond to inquiries via Facebook Group Chats, SMS and Mobile Calls. Answer questions about products, order status, delivery timeframes, and pickup.
• Maintain a positive and respectful tone in all messages and calls. Schedule simple announcements or updates in group chats if needed.
• Receive client order information from the E-Commerce Associate. Coordinate with the assigned branch manager to check order readiness, stock confirmation, and delivery or pickup preparation. Request timely updates so the CSR can accurately inform the cu...

Ready to Apply?

Submit your application today and join our talented team at La Comfianza Manpower Services Inc..