Customer Service Representative

Responsibilities

• Provide exceptional customer service through phone, email, and chat.
• Assist customers with product inquiries, issues, and order support.
• Resolve complaints efficiently while maintaining a positive attitude.
• Document interactions and feedback accurately in the system.
• Collaborate with team members to improve service quality.

Qualifications

• Educational Qualifications: High/Senior High School diploma required.
• Experience Level: Open to Adapters and Shifters with a minimum of 6 months Sales Experience in any industry.
• Skills and Competencies: Strong English language skills, exceptional customer service, effective problem-solving abilities, and proficiency in call center operations.
• Working Conditions: Onsite at Eastwood, Quezon City.
• Work schedule: Dayshift but amenable to do shifting schedule
• Qu...